Returns & Exchanges
At Sanctuary Clothing, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.
- 3.Package Your Items
Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags are still attached to the garments.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
